SoulX Support
Effective date: May 1, 2026
Contact SoulX support for account, privacy, safety, recharge, VIP, purchase, reporting, blocking, and account deletion questions.
Email: minjiesean@gmail.com
For purchase issues, include your Apple order information, SoulX account ID if available, purchase time, and a short description of the problem.
For safety reports, include the user profile, message, moment, or bottle content involved so support can review the issue.